Help Center

FAQ

General

What is the processing time ?

Can I use coupon codes ?

Can I make changes to my order ?

Shipping

How much do I have to pay for shipping ?

How long until I receive my order ?

Will I have to pay customs, duties or taxes?

What do I do, if my estimated delivery time has passed ?

What if I type in the wrong Shipping Address?

Returns / Exchanges / Cancellations

Do you accept cancellations?

Do you accept returns/exchanges?